FREQUENTLY ASKED QUESTIONS
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Find answers about venue bookings, prices, facilities and location at Deen Event Solutions.
27 questions available
Yes. Select up to 7 dates with separate start and end times. All selected dates use one booking reference, and the total reflects each day’s rental and applicable surcharges.
Yes. Under our current calendar rules, an active booking or management block makes the entire date unavailable across all venues.
Choose 50% rental deposit or full rental payment, transfer the amount using the bank details on your private payment page, then send your receipt through the WhatsApp button. Admin verifies the funds before confirming your booking.
An unpaid booking is initially held for 12 hours. If payment is not received or submitted for review within the applicable period, the hold may expire and the dates may become available again.
No. The refundable RM300 security deposit is separate. Please arrange it with our team; do not add it to the initial rental transfer unless instructed.
You can book directly through our website. Choose a venue, select your date and time, check availability, and complete the booking form to proceed to payment.
Bookings must be made at least 10 days before the event date.
Yes. Use our availability form to check available dates before submitting your booking.
The minimum rental duration is 2 hours. You can select 2–9 hours or the 1 Day option (8:00 AM–6:00 PM).
You can choose our Both Floors Package, which combines designated spaces. Contact us for other requirements.
Rental depends on the venue and duration. See the venue pages for current rates or use the availability form for a calculated quote.
You may pay 50% of the rental total upfront or choose full rental payment. Any remaining rental balance is due 3 days before the event.
Yes. A separate RM300 refundable security deposit applies. Refunds are subject to the booking terms and inspection after the event.
Yes. An additional RM100 applies to bookings on weekends or public holidays.
Rental rates are based on your selected duration. For changes or additional time, please contact our team; availability and applicable charges must be confirmed.
Main Hall: up to 60 guests; Medium Classroom: 30; Musolla / Small Classroom: 30; Meeting Room: 10; Both Floors Package: 60.
Facilities vary by venue and may include air conditioning, Wi-Fi, projector, PA system, whiteboard, TV, tables and chairs. Please check each venue detail page.
Outside catering may be allowed, subject to cleanliness and venue-use rules. Please confirm with our team before the event.
Setup arrangements depend on the booking and venue schedule. Please confirm any complimentary setup time with our team before the event.
Yes. Our spaces can accommodate seminars, training, workshops, meetings, classes and community activities, subject to venue capacity.
We are located at No. 4, Jalan 3/27F, Wangsa Maju, 53300 Kuala Lumpur, Malaysia. View directions.
Yes. The venue is approximately 5 minutes’ walk from Wangsa Maju LRT Station.
DBKL-managed street parking is available nearby, subject to availability.
No. Upper-floor access is by stairs only.
Viewings may be arranged by appointment. Contact us to confirm a suitable date and time.
Changes are subject to availability and the applicable booking terms. Please contact us to request a change.
Please visit our Contact page to reach our team via WhatsApp or email.
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